Before she took the helm at UPS, Carol B. Tomé had retired. She was confident she had done all she needed to after an 18-year tenure as CFO at The Home Depot, where she helped scale the business from 400 to 2,200 stores and nearly $100 billion in annual revenue. Then the pandemic hit.
UPS needed a steady, experienced leader. At age 63, Carol returned to the boardroom as CEO of the $135 billion logistics giant. In that moment, her leadership became a global lifeline.
Her story is not just about logistics or corporate strategy. It is about answering a crisis call, trusting decades of experience, and leading with heart and precision in a world on the brink.
Carol B. Tomé was born in Jackson, Wyoming in January 1957, as Carol Louise Buchenroth. Raised hunting, fishing, and sewing her own clothes, she learned from a young age resilience, self-reliance, and discipline. These were attributes that served her in business as well as in the outdoors.